Understand Our Service Terms
J&K Plumbing Service Terms & Conditions
At J&K Plumbing, we believe that the foundation of good service is built on transparency and trust, which is why we carefully create our terms and conditions to protect the interests of our valued customers and our hardworking team.
We provide detailed descriptions of our various services, including emergency and standard repairs, and present our pricing and payment terms in a clear manner to remove any confusion before we start working; additionally. We ensure all our work meets local regulations and industry standards, offering warranties on our services and products for your peace of mind.
When you choose J&K Plumbing, you are not just getting essential plumbing solutions, but also entering into a partnership grounded in integrity and respect, ensuring a smooth and satisfying experience from beginning to end.
Common Questions About Our Terms & Conditions
Here are some frequently asked questions to help clarify our terms and conditions.
What is included in the service agreement?
The service agreement includes a detailed description of the services provided, estimated timelines, and any specific client requests.
How do I make a payment?
You can make a payment using major credit cards, checks, or cash. Payment is due upon service completion unless otherwise arranged.
What if I need to cancel my appointment?
To cancel an appointment, please contact us at least 24 hours in advance to avoid any cancellation fees.
What does the warranty cover?
Our warranty covers labor and parts supplied by J&K Plumbing for 30 days, subject to our terms and conditions.
Are there any hidden fees?
No, all fees and charges are clearly outlined in the service agreement before work begins.
What happens if there is a delay in service?
We strive to complete services on time, but if delays occur, we will communicate promptly and work to resolve any issues.
Can I request additional services during a job?
Yes, additional services can be requested and will be quoted separately before proceeding.
How do I contact customer support?
You can reach our customer support team via phone or email during business hours for any inquiries or assistance.
What should I do if I'm not satisfied with the service?
If you’re not satisfied, please contact us immediately so we can address and resolve your concerns promptly.
Need Plumbing Assistance?
If you have questions about our terms and conditions or need expert plumbing services, don’t hesitate to reach out. Our team at J&K Plumbing is here to help with all your plumbing needs. Contact us today to ensure your plumbing systems are in top condition!
Privacy Policy
At J&K Plumbing, we prioritize your privacy and are committed to safeguarding your personal information. When you contact us through our website, we collect only your name, email address, and phone number to assist you effectively. We do not share or sell your information, ensuring it remains secure. Our website employs standard security practices to protect your data, and we encourage you to review our policy regularly. Your trust is crucial to us, and we aim to provide a safe environment for all customers.
This privacy policy (“policy”) will help you understand how J&K Plumbing (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.jk-plumbing-fremont.com (“service”).
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
Contact Form
At J&K Plumbing, we know that trust is essential when you share your personal information with us, so we focus on keeping your privacy safe by only collecting what we need through our contact forms to provide you with excellent service.
Whether you are requesting a service quote or scheduling a technician, your information will only be used to improve your experience with us. We respect your trust and strive to create a secure environment where your data is kept confidential, allowing us to deliver the high-quality plumbing solutions you deserve without any concerns about your privacy.
What User Data We Collect
When you visit our website, we may collect the following data:
- Your IP address.
- Your contact information and email address.
Why We Collect Your Data
We are collecting your data for several reasons:
- To better understand your needs.
- To improve our services and products.
- To send you promotional emails containing the information we think you will find interesting.
- To contact you to fill out surveys and participate in other types of market research.
Safeguarding and Securing the Data
J&K Plumbing is committed to securing your data and keeping it confidential. J&K Plumbing has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Our Cookie Policy
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.
Restricting the Collection of your Personal Data
J&K Plumbing will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.